Returns

Hassle free Returns management to keep customers happy

While returns are the biggest woes in the business, but they are the biggest marketing tool. Maximum customers are drawn to the sellers with a favourable return policy.

Returns are a much complicated thing, thus their resolving is of utmost important. OmniPrime helps you to streamline returns management process.

Features

Returns & Replacement Performance Indicators

Our graphs convey your return story, telling about the total refund by value and total in-transit return quantity.Also get to know of the top 5 products that come back as return the most . With Omni Prime, you can also know the different status of the returned orders and the total number of orders that have come back as Return to origin, replacement or refund.

Product Return Management

View Pending Returns from Sales Channel

Know value of all those returns that are in transit from all the channels that you deal on. After you receive return requests from different channels, keep a tab on the number of returns that are not received yet. Know the worth of your business and focus on lessening the return business.

Quality Check of all received returns

Once the return has been received, it is of utmost importance that you know the state of being, and their worth of your returns. Quality check feature in OmniPrime aims at checking the quality of each and every return that has been received on different parameters and deciding whether it will go under good or bad inventory. This feature also makes sure that every product which stocks up in the inventory is of best quality.

Reverse Logistic

Track Dispute Cases

With Omni-Prime you can manage all dispute cases, You can create dispute and can send to to different sales channels. In this feature, you can track dispute cases from different sales channel; see their progress with time and can keep the cases as for record purposes, as and when required. You can easily track your money stuck in dispute cases, and know of your disputed finances.

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